Is Your Company Culture Helping or Hindering Employees from Speaking Up?

Regardless of our role, we all want to work with people who truly value our input. As leaders, it’s our responsibility to craft workplaces which promote a “speak up culture” where everyone feels supported enough to express their opinions, and where they can be confident that their contributions [...]
Read more Is Your Company Culture Helping or Hindering Employees from Speaking Up?

The Chicken or the Egg, Employee Retention or Customer Retention – Which Should Come First?

The endless cycle of hiring, training, and inevitably replacing team members must stop. Given the enormous expense and instability associated with replacing and training new members, the importance of engaging and retaining current people on the team is even more critical.
Read more The Chicken or the Egg, Employee Retention or Customer Retention – Which Should Come First?