Want to be a Hall of Fame Coach? Make This Touchdown Now!

No sports coach would dream of coaching only some players. From rookies to the best quarterback, sports coaches train all of their players. So why is it different in business? Why do we resist the very idea of coaching and developing all our team members to be their best? And how can we change [...]
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Putting the Cherry on Top: Leadership, Business, and Talent Strategies Converge

How does your organization define leadership? Is that definition understood by all of your employees?  These simple questions drive leadership development, so much so, that nothing else is as critical for any organization seeking to strengthen leadership development and align it with core [...]
Read more Putting the Cherry on Top: Leadership, Business, and Talent Strategies Converge

The Chicken or the Egg, Employee Retention or Customer Retention – Which Should Come First?

The endless cycle of hiring, training, and inevitably replacing team members must stop. Given the enormous expense and instability associated with replacing and training new members, the importance of engaging and retaining current people on the team is even more critical.
Read more The Chicken or the Egg, Employee Retention or Customer Retention – Which Should Come First?